Frequently Asked Questions
Everything you need to know about shopping with Salchicha.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please visit our Returns Center to initiate a request and receive a prepaid shipping label.
Which payment methods do you accept?
Salchicha accepts all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact our support team within 1 hour of placing your order.
Are your products covered by a warranty?
All Salchicha products come with a standard 1-year manufacturer's warranty against defects in materials and workmanship under normal use.